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Do you have questions? We'll answer them here.

How long does shipping take in Colombia?


Domestic shipments take between 2 and 5 business days depending on the city.

Do you ship internationally?


Yes, we ship to the United States, Ecuador, Peru, and Guatemala. Delivery times vary by country and are confirmed upon purchase.

What payment methods do you accept?


We accept payments by credit card, debit card, PSE, PayPal, and deposit.

Can I exchange or return a product?


Yes, you have up to 30 calendar days after receiving your order. The product must be in perfect condition and have tags attached.

How do I contact the customer service team?


You can write to us directly on our WhatsApp or through the contact form.